Legal notice

Legal Notice

This Legal Notice provides information about the operation of the cradleandcrib website, the use of its content, and the legal principles that apply to our online furniture store. It is intended to help visitors understand the nature of the information presented on our website and the responsibilities associated with using it.

We make our furniture collections and related shopping information available with the intention of helping customers make informed purchasing decisions. While we take reasonable care in preparing website content, certain information may change as products, services, and business operations evolve.

This notice should be read alongside our Terms of Service, Privacy Policy, Shipping & Delivery Policy, and Return, Exchange & Refund Policy. Nothing in this notice is intended to exclude consumer rights or business obligations that cannot be restricted under applicable law.

IMPORTANT LEGAL INFORMATION

1. Website Operator and Business Activities

cradleandcrib is an independent furniture retail brand operating an online store for customers seeking furniture and home furnishing products.

The website provides access to product collections, merchandise descriptions, purchasing functions, customer service information, and policies relevant to online transactions.

Our storefront is built using Shopify ecommerce technology. The platform supports the technical operation of the store, while cradleandcrib remains responsible for its own product offerings, representations, customer service commitments, and obligations as a seller.

Business identification and contact information are provided in the final section of this notice.

2. Purpose and Legal Status of Website Information

Information published on this website is intended to explain our products, communicate purchasing conditions, and assist visitors in navigating our online store.

General articles, product suggestions, decorating ideas, and other informational content are provided for ordinary shopping and reference purposes.

Such content does not constitute individualized legal, financial, architectural, engineering, or other professional advice.

This distinction does not reduce our responsibility to provide accurate material information about products offered for sale or to honor representations that form part of an accepted purchase.

3. Ownership of Website Content

The website contains written material, photographs, visual layouts, graphics, illustrations, and other content used to present our furniture collections and services.

These materials may belong to cradleandcrib, its suppliers, licensors, or other parties that hold the relevant intellectual property rights.

Copyright and related protections apply according to the nature of the material and the laws governing its use.

Making content publicly accessible through our website does not transfer ownership or grant unrestricted permission to reproduce, distribute, modify, or commercially exploit protected materials.

4. Brand Identity, Names, and Trademarks

Names, logos, identifying graphics, and other brand elements appearing on our website may be protected by trademark or other applicable intellectual property laws.

The use of cradleandcrib branding on this website does not authorize unrelated parties to represent themselves as our business or imply an affiliation that does not exist.

Names and marks associated with Shopify, payment services, shipping companies, or other third parties remain subject to the rights of their respective owners.

References to third-party businesses or services do not, by themselves, indicate sponsorship, endorsement, or a formal commercial relationship beyond the arrangement actually described.

5. Accuracy of Product Descriptions

We take reasonable care to describe furniture using information relevant to its design, construction, dimensions, materials, and intended use.

Product pages may include images, measurements, available finishes, assembly information, and other details intended to help customers assess whether an item suits their needs.

Natural materials may show differences in grain, texture, or color. Display settings and lighting conditions may also affect how certain finishes appear on a screen.

Such ordinary variations must be distinguished from significant inaccuracies, manufacturing defects, or merchandise that materially differs from its description.

If a product is materially misdescribed or does not meet applicable legal requirements, customers retain their rights to seek an appropriate remedy.

6. Product Images and Visual Representations

Product photographs are provided to illustrate furniture design, proportions, finishes, and other visible characteristics.

Some images may show furniture in decorated rooms or alongside accessories that are not included with the item being offered.

Unless a product listing expressly states otherwise, decorative items shown for styling purposes are not automatically included in a purchase.

Customers should rely on the product description and the contents identified in the relevant listing when determining what is included with an order. We will not use image disclaimers to excuse materially misleading product representations.

7. Price Information and Transaction Transparency

Product prices and applicable transaction charges are presented through the storefront and checkout process.

All taxes and related charges are included in the product prices. Customers are not required to make additional payments for undisclosed taxes or hidden handling fees.

Standard shipping is free for eligible orders totaling €93.60 or more.

Eligible orders below €93.60 are subject to a standard shipping charge of €36.00.

The applicable shipping cost is disclosed during checkout. Prices may change for future transactions, but changes do not automatically alter amounts agreed for previously accepted orders.

If a genuine pricing or display error affects a transaction, the matter will be handled with appropriate customer communication and in accordance with applicable law.

8. Purchasing Conditions and Order Fulfillment

Purchases made through our website are subject to the product information, checkout details, and policies applicable to the transaction.

Our standard order processing period is 1–3 days. The estimated shipping transit period is 4–12 days, resulting in a combined estimated delivery period of 5–15 days.

These periods are provided to explain our ordinary fulfillment expectations. Delivery circumstances may vary according to transportation conditions and the practical requirements of individual furniture shipments.

If an order cannot be shipped within the promised period, we will follow applicable requirements concerning delay notices, consent to revised arrangements, cancellation, and refunds.

Nothing in this notice permits indefinite shipment delays or removes obligations arising from an accepted order.

9. Consumer Returns and Refund Rights

Eligible customers may request a change-of-mind return within 14 days after receiving their merchandise.

Return eligibility, furniture condition requirements, return transportation arrangements, and exchange procedures are explained in our Return, Exchange & Refund Policy.

Following the approval and issuance of an eligible refund, the expected period for funds to appear is 3–6 days, depending on the payment provider.

Different remedies may apply when goods are defective, arrive damaged, are materially misdescribed, or cannot be supplied as promised.

Our voluntary return conditions do not replace or restrict mandatory remedies available under applicable consumer protection law.

10. Permitted and Prohibited Use of the Website

Visitors may use our website to browse merchandise, obtain product information, complete legitimate purchases, and access customer service resources.

Unauthorized attempts to interfere with the website, disrupt checkout operations, access private records, or misuse payment and account functions are prohibited.

Visitors must not introduce malicious code, impersonate other users, conduct fraudulent transactions, or use website content in ways that infringe the rights of others.

We may use reasonable security measures to protect our storefront and customers against prohibited activities. These measures will be exercised in accordance with applicable law.

11. External Links and Independent Websites

Our website may contain links that direct visitors to services, information resources, or websites operated by other businesses.

Such links may be provided to support checkout services, explain external resources, or offer additional information relevant to shopping.

We do not control every aspect of independently operated external websites, and their content or practices may change without our involvement.

Visitors should review the applicable terms and privacy notices of third-party websites. This provision does not exclude responsibility that cradleandcrib may have for services provided on its behalf or for obligations arising from customer purchases.

12. Technology Providers and Platform Services

Our online store uses technology and operational services provided by third parties, including Shopify and providers involved in payment processing, hosting, fulfillment, and related business functions.

These services may have their own legal terms, privacy notices, or operational conditions for activities they independently perform.

While we work to maintain a reliable shopping experience, technical disruptions, connectivity issues, or temporary service interruptions may occasionally occur.

The involvement of outside technology providers does not automatically release cradleandcrib from its obligations as a seller or from responsibilities imposed by applicable law.

13. Privacy and Personal Information

Personal information collected through our website may be used to process purchases, communicate with customers, arrange shipments, provide assistance, and maintain legitimate business operations.

Our Privacy Policy explains the categories of information collected, the purposes of processing, the involvement of service providers, and the privacy choices available under applicable law.

Some website functions may rely on cookies or similar technologies to support the shopping experience, analyze performance, or enable other services where lawfully configured.

Nothing in this Legal Notice replaces applicable privacy disclosures, consent requirements, or rights relating to personal information.

14. Website Availability and Limitations of Responsibility

We make reasonable efforts to maintain accurate content, functioning website features, and accessible shopping information.

Technical problems, unexpected interruptions, or information errors may nevertheless occur.

General website information is provided subject to reasonable qualifications regarding accuracy, completeness, and continued availability, except where specific representations or legal obligations require otherwise.

To the extent permitted by applicable law, we do not assume responsibility for losses caused solely by circumstances outside our reasonable control and unrelated to any legal duty or contractual obligation we owe.

Nothing in this notice excludes liability for fraud, deceptive business practices, defective merchandise, legally required refunds, or other matters for which liability cannot lawfully be excluded or limited.

15. Applicable Law, Consumer Protection, and Notice Updates

Legal matters involving our website and customer transactions are subject to the laws applicable to the circumstances, including relevant United States federal and state consumer protection requirements.

Customers retain rights and remedies that cannot lawfully be waived by a website notice or standard contractual provision.

Disagreements concerning purchases or services may be addressed through direct communication and, when necessary, through courts, regulatory authorities, or other legally available procedures.

We may revise this Legal Notice to reflect changes in our website, business practices, technology, or applicable legal requirements.

Revisions will be made available through our website. Updates will not automatically remove rights established under an existing accepted transaction.

If a provision of this notice is determined to be legally unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

16. Business Identification and Legal Contact Information

Questions concerning this Legal Notice, website content, intellectual property matters, product representations, or other business-related concerns may be directed to our customer service team.

When your inquiry concerns a particular order or product, please include sufficient information to help us identify the relevant transaction or website content.

cradleandcrib is committed to presenting its products and business practices clearly, respecting the rights of customers and other parties, and maintaining a responsible online shopping environment.

cradleandcrib | Furnishing the Moments That Matter